Our Shipping Policy
Minimum order: $20.00
(NOTE: the minimum does not apply for Tea Tastings or other programs at the Sundial)
For all orders under $20 there will be a slight surcharge to make up balance of minimum order.
Welcome, Bienvenue, Wilkommen
When you place your online order with The Sundial, you will notice that shipping charges are not included. As soon as we calculate the weight we determine the shipping cost based on your zip code.
We contact you via e-mail or by phone to let you know costs for shipping and handling. If we do not hear from you within 24 hours, we will proceed with processing your credit card and ship your order.
We ship via USPS/Priority mail within 2-3 days upon receipt. Priority shipping guarantees tracking information and notice of delivery so we can be assured your package has arrived. Plus you can check on the status of your order online.
Our return policy is quite simple: if you are not satisfied with your order in any way, simply give us a call and so we can authorize its return or exchange, etc. We do not pay for return postage, but will give you full credit for what you ordered. Also, we cannot give a refund for shipping and handling charges. We will, however, ship any damaged article at no additional cost to you, after investigating if the shipper (USPS) was at fault.
For any special requests, or for more information, please e-mail us or give us a call.
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Sundial Gardens LLC
59 Hidden Lake Rd
Higganum, CT 06441